Invitation to Tender

Youth Work Ireland is inviting proposals from suitably qualified individuals or organisation for the maintenance and upkeep of the current IT system and processes in place at 20 Lower Dominick Street, Dublin 1

Youth Work Ireland Background

Youth Work Ireland is the largest youth organisation in Ireland. We are made up of 21 Local Member Youth Services and a national office. We support our members to deliver an Integrated Youth Service Model to young people in their communities. This means that young people around Ireland can avail of a whole range of services and supports if and when they need them.  Further information available on

Our Mission

Youth Work Ireland’s mission statement is "together with young people we learn tools for life, foster dreams, offer hope and realise our greatest expectations".

Youth Work Ireland Network Description

Youth Work Ireland’s network consists of a Hybrid Environment with Office 365 and Microsoft Small Business Server 2011.   Our email is hosted in Office 365 and our data is stored on our internal virtual servers.

The successful service provider will be required to provide on-site, remote and off-site support,     maintenance, repair and where appropriate replacement of all IT equipment and systems.  In addition, they will be required to make any configuration or system changes, to install any new hardware or software as required by the development of the company. 

The successful service provider will also be required to provide advice and support in relation to      all IT matters including but not limited to, IT policies, standards & procedures; IT asset   management; IT physical & environmental security; IT access control; information systems acquisition & maintenance; information systems incident management and business continuity planning/disaster recover planning (BCP/DRP).

Contract Timeframe

Without prejudice, Youth Work Ireland will endeavour to appoint a suitable tenderer by year end and must be able to take on the contract from by 1st February 2019. Also, without prejudice, Youth Work Ireland would intend to retender for these services after 3-5 years. However, Youth Work Ireland reserves the right to terminate any agreement with the successful service provider(s) and / or to retender for the services at any time.

Download the full tender document

Deadline for submission of proposals

Potential candidates are required to submit their proposal no later than 30 November 2018. Those tendering should submit a sample list of at least three reference clients who are not-for-profit-companies.

Proposals are to be by soft copy only and sent to

Queries should be sent ONLY by e-mail to

Closing date for queries shall be 29 November 2018 @ 4.30pm

Youth Work Irelands responses to queries (while keeping confidential the identity of the party that raised the query) may be made available to all potential proposers.